What should I consider when preparing a location for my new spa?
The location of your new spa.
DO NOT place your spa within 10 feet of overhead power lines.Allow for service access. Make sure the spa is positioned for access to the equipment compartment (under the LED touchpad).Consider the view. Determine the view...
Can someone contract a disease from a spa?
The relaxing benefits of a warm water soak depend on spa care. By following the recommended guidelines (from your local dealer) for treating spa water, you should enjoy years of relaxation benefits without worry about bacteria or disease.
Safety concerns about children or neighbors.
Using the lock down straps on your cover will help to prevent unauthorized visitors for using your spa. Our covers actually have a key lock that you can use for increased safety. Some areas require this by code.
You could also consider changing to a...
How will I get warranty service for my new hot tub spa?
Most spa manufacturers utilize independent service people who work on any brand of spa. Ours do this as well.
The factories that manufacture our hot tubs are connected with a combination of local and national service technicians. Should you require ...
is it necessary to pour concrete under the new tub or is flat earth ok?
Hello and thank you for your question. You should have a “firm level surface.” If you prefer not to use concrete, other options are well laid pavers, or this portable plastic pad system. It has been around for years and is a nice alternative to having...
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