Customer Product Questions

The current tub I have sits on a 6" thick concrete pad no reinforcement. Is this enough to support this tub and normally only 1 to 2 adults? In my current 3 person tub, pump and heater has access on the south side of the tub and electrical connection comes in on the southwest corner of the tub. Will this work on this tub or do you need to know this before the tub is built? West side of current tub sits next to a 2' high deck and tub steps are located on the north side of the tub.
Hi John and thank you for your questions. Typically a hot tub base should be able to handle about 100 pounds per square foot. I would think 6" concrete is more than thick enough. I would think that the lack of concrete reinforcement would not have any...
Does this spa ever go more on sale? Do u have any deals on floor models?
In general, since our prices are posted online for all to see, we have gone with an ?every day low price? business model. Since our hot tubs are factory direct where we build your spa when you order it, there are no floor models to sell. Every customer...
Hi... I called a few weeks ago and finally had a chance to look at the spa pads... question i have is what is the recommended type of prep work that needs to be done to the ground prior to placing the pad. besides being level, i'm assuming some type of gravel base would be needed. How thick and what size of gravel. thanks Ken
The manufacturer does suggest that some fine gravel or leveling sand can help make a level surface for the pads to sit on. The need for that would likely be based on how easy it is to level your natural dirt. On the "Features" tab, you will find a ...
Which side panels need to be accessible for maintenance?
In general, the equipment is under the side that has the topside keypad (button panel). That side is the most critical for access for items like the heater, spa pump(s), circuit board and so on. The main reason you would need to consider accessing under...
Hi How much would it cost for the in- clear system, for this spa
The in.clear bromine generating salt water system is the last item in the selections you can make in the right column. Columbia Spas installs the in.clear system with a dedicated energy efficient circulation pump. It is a very nice setup and the price...
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